Returns & Exchanges

At Sportsfuel Supplements NZ, we want you to be completely satisfied with your purchase. If you change your mind or receive a faulty product, our easy return process ensures a hassle-free experience within 30 days of delivery.

Return Process

• 1.
  Check Eligibility

  Ensure your item is unopened, in its original packaging, and within the 30-day return window for a change-of-mind refund.

• 2.
  Contact Support

  Email our customer service team with your order number and reason for return to receive a Return Authorization number.

• 3.
  Pack and Ship

  Securely package your items and send them back to our Hamilton warehouse using a tracked courier service of your choice.

• 4.
  Receive Refund or Exchange

  Once our team inspects the returned goods, we will process your refund to the original payment method or ship out your replacement item.